The PERFECT job visit.
Alright, fellow tile slingers, let's talk shop – or rather, let’s talk job sites! We all know the drill. You’re out there, hustling, making connections, and of course, making sure the world is beautifully tiled, one project at a time. But sometimes, those job sites can feel like another world, right? A world where hard hats and safety vests are the hottest accessories, and a well-timed visit can make or break your week.
I’ve been thinking about our teams that make job visits. You know, the kind where you show up with your samples, your measuring tape, and a heart full of tile dreams, and then... reality hits. Maybe the job site is in the middle of a concrete pour. Or maybe it's a beautiful chaos of activity where you feel like you should have checked in with the general contractor’s trailer first before wandering around. So here are a few things that are top of mind:
First things first: PPE is not optional. It's like the secret handshake to getting respect on the site. Hard hat, safety glasses, vest - the whole shebang. Without it, you're not just a sales rep; you're a potential safety hazard and nobody wants that.
Next, observe before you approach. Don't be the sales rep who rolls up, oblivious to the 30 cars parked at the GC’s trailer, or the concrete trucks lined up like they’re waiting for the Indy 500. A little observation goes a long way in figuring out when it's a good time to engage, and when it's better to circle back another day. Probably not a good time to talk tile.
When it comes to the visit itself, be prepared to add value. A tile designer should be armed with more than just samples. Be ready with your measuring tools, your samples, and a good eye. Don't forget that all-important camera or phone for documenting the site. You want to capture every detail, from the overall space to close ups, even the chaos of the job site. Context is key!
Make sure that you’ve checked in at the trailer. Introduce yourself. They are busy, so don't be a distraction. Ask if they need help sourcing anything else, not just tile. You might be surprised how you can be of help. Also, remember to check in with the team on site. Do they have concerns with the material, when did they notice an issue, and how was it installed? Listen to everyone and document the different perspectives. Be the friendly face that makes their job easier, and that will set you apart.
Job site visits, while sometimes challenging, are a chance for us to shine, to be the expert, and to build relationships. So, keep those hard hats polished, your samples organized, and your eyes open, and you’ll be rocking the tile game in no time!
